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Join us in building the future of finance.

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Business Analyst team shapes the strategy, growth, and performance of Robinhood's credit products, delivering top-tier experiences for our users. As part of the broader Credit organization, we work closely with product, engineering, risk, and operations to unlock sustainable business growth through deep analytical rigor. Our team fosters a collaborative, ownership-driven culture where every analyst directly influences business strategy and product direction.

As a Business Analyst, you'll be part of an 18-month rotational program, completing approximately five rotations across different areas of our Money and Growth org. Each rotation embeds you alongside product, engineering, risk, and operations teams — giving you direct exposure to the metrics, stakeholders, and strategic priorities that drive Robinhood's core business. You'll own real work from day one, build cross-functional fluency fast, and leave each rotation having made a measurable impact.

This role is based in our Washington, D.C. office, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

Build fluency across the Money and Growth org by rotating through roughly 5 distinct team assignments over the program, each with its own stakeholders, metrics, and strategic priorities
Analyze business performance metrics and economic drivers to identify growth opportunities and optimize business outcomes
Structure and solve complex, ambiguous problems across product strategy, pricing, user segmentation, and risk-return trade-offs
Partner with engineering, product, risk, and finance teams to execute key strategic initiatives and monitor program efficacy
Develop analytical models, dashboards, and executive-level presentations to inform leadership decision-making and influence core business direction

What you bring

Experience in business analysis, strategy, management consulting, financial services, or a quantitative analytical role
Strong proficiency in SQL and advanced quantitative modeling techniques
Ability to synthesize complex quantitative findings into clear, actionable recommendations for cross-functional partners
Fluency with AI tools, with a genuine interest in staying current as the tools evolve
Bachelor's degree in Business, Economics, Finance, Engineering, Data Science, or a related quantitative field, or equivalent practical experience

What we offer

Challenging, high-impact work to grow your career
Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not
Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
Employer-paid life & disability insurance, fertility benefits, and mental health benefits
Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
Exceptional office experience with catered meals, events, and comfortable workspaces

In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Base Pay Range:

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)

$110,000—$110,000 USD

Click here to learn more about our Total Rewards, which vary by region and entity.

If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.

Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

1a:T24c2,

Join us in building the future of finance.

About the team + role

The CXR Pathway Program serves as an entry point for diverse talent to build a career in financial services. The CXR Pathway will help you build foundational knowledge and gain confidence to attain the required FINRA SIE, Series 7 and Series 63 licenses to become a registered broker alongside your cohort. We demonstrate insane customer focus related to a range of needs from simplistic to complex through chat, email, and phone channels.

As a member of this team, you'll be the company's voice and will use exceptional empathy and product expertise to ensure our users feel understood and valued. Your job is not only to help our customers, but to help us learn as a company from each interaction, so that we can make our customers' experience using our products as seamless as possible.

This application is for our early talent with an anticipated start date in September 2026. We are looking for recent graduates who have customer facing experience that are interested in becoming a Registered Representative through Robinhood's licensing and training program.

Location: This role is based in our Denver, CO, and Westlake, TX offices, with in-person attendance expected 5 days per week during the 4-month onboarding period. After onboarding, in-person attendance is expected at least 3 days a week.
Shift Details: This position follows a 24/7 service model.

What you’ll do

CXR Pathway Program Outline:

Introduction to Licensing (with paid study time)
Foundational Training & Proficiency
Completion of Licensing
Registered Representative Training & Proficiency
Team Alignment & Production, which will include the following:

Delivering an outstanding customer experience for customers through chat, email, and phone channels
Driving continuous improvement to delight customers by acting as the voice of the customer by identifying and communicating improved ways to serve our customers
Growing your financial services expertise as you develop proficiency in a range financial concepts

What you bring

Self-starter and ambitious learner who is comfortable with a fast-paced, evolving customer support landscape and embraces skill development through coaching, feedback, and goal setting
Bachelor’s degree or experience working in the financial services industry is preferred
Ready to demonstrate commitment and resilience over 26 weeks to achieve both licensing completion and Registered Representative proficiency
Able to exercise independent thought and judgment, adapt to new tasks, and able to prioritize tasks in a multi-task environment
Excellent written and verbal communication skills with a passion to support customers through various channels
Effectiveness and willingness to adapt to customer experience delivery through phone and written channels
Ability to quickly defuse customer anxiety through exceptional customer service skills
Schedule flexibility as we evolve to meet the growing demands of our customers (future shift assignment may include evenings and weekend hours)
Existing FINRA SIE license is preferred
Experience working in a customer support environment is preferred

What we offer

Challenging, high-impact work to grow your career
Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
Employer-paid life & disability insurance, fertility benefits, and mental health benefits
Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
Exceptional office experience with catered meals, events, and comfortable workspaces.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected hourly range for this role is based on the location where the work will be performed and is aligned to one of 2 compensation zones. This role is also eligible to participate in a Robinhood bonus plan.

Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)

$23.10—$23.10 USD

Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL)

$22.05—$22.05 USD

Click here to learn more about our Total Rewards, which vary by region and entity.

If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.

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Role	Company	Location	Season	Posted
Business Analyst (New Grad)	Robinhood	Washington, DC, United States	Summer 2027	2 days ago
Customer Experience Associate, Pathways - New Graduates	Robinhood	Denver, CO, United States	Summer 2027	5 days ago