18:I[34901,["/_next/static/chunks/1q_xs299ft_73.js","/_next/static/chunks/1hsg494-jz4os.js","/_next/static/chunks/1a25lc5cxtp8a.js","/_next/static/chunks/08v7mhpebw2l_.js"],"JobTable"] 19:T35ce,

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

London, UK (Hybrid: 3 days p/week in-office)
FTC (ASAP to May 2027)

About the role:
This is a fixed term contract for an ASAP start until May 2027. We are looking for an experienced hands-on Senior Localisation Program Manager to own and optimise Product localisation.

Localisation efforts at Klaviyo are centred around linguistic excellence, teamwork and scale. We are responsible for the translation and cultural adaptation of all customer-facing content from performance-based marketing collateral to original training programs, the Klaviyo application and website, and our partner and developer portals. Our work is not just about translation and localization; it is about providing our customers with high quality localization and an experience that feels locally relevant and fuels international growth for both our customers and Klaviyo. Your primary responsibilities will be to:

Manage all localisation for Product, Help Centre and Customer Education, partnering closely with those teams to deliver high quality, locally relevant experiences across all supported languages.
Manage all language contractors (including freelance linguists, agencies and other language vendors), ensuring we have the right resourcing, quality, cost and workflows in place to support current and future localisation needs.
Contribute to scaling localisation overall, including the management of machine translation for all languages and helping to build an AI-first translation platform that enables faster, more scalable and more cost-effective localisation for Klaviyo.

How You’ll have an impact:

End-to-end localisation ownership for Product, Help Centre and Customer Education: Plan, execute and manage localisation solutions for the Klaviyo Product, Help Centre and Customer Education teams, partnering closely with those teams to fully understand business goals, priorities and opportunities.
Contractor and vendor management: Source, onboard, train, develop and manage a highly effective network of linguists and language partners (including freelancers, agencies and other vendors) that consistently deliver high-quality output across all languages and content types.
Language quality management: Define clear expectations and quality standards for all languages, set up scalable review and feedback loops, and manage performance to ensure we meet or exceed quality, timeliness and cost targets. Own and manage the Klaviyo Language hub (language governance) and associated processes across all languages.
TMS and MT ownership: Own and manage our TMS (Smartling) as it relates to Product, Help Centre and Customer Education, ensuring optimisation for different content types, CMSs, language assets and resources, and integrating and managing machine translation within our workflows for all supported languages.
AI-first translation platform: Partner with Engineering, Product, Data and other internal teams to help design and build an AI-first translation platform that leverages MT, generative AI and automation to increase localisation speed, consistency and scalability while maintaining quality.
Transform workflows by putting AI at the centre, building smarter systems and ways of working from the ground up.
Collaboration across the Localisation team: Collaborate with the broader Localisation team to deliver a high-quality localised experience for international customers, drive scale in localisation, and resolve issues and blockers quickly.
Champion the international customer: Be a champion internally for the international Klaviyo customer, ensuring their needs are represented in content, product decisions and localisation priorities.
Perform other related duties as assigned.

Who you are:

5+ years of experience in a comparable localisation role on the buyer/ client side
Deep understanding of localisation concepts, methodologies, tools and assets, and demonstrated experience of designing and implementing localisation solutions at scale, including hands-on experience with TMS and MT/ AI-driven workflows
Experience leading product localisation across multiple languages
Ability to to partner with internal teams and influence roadmaps to ensure localisation is embedded early and effectively
Ability to hold self, teams and contractors accountable to a high quality standard
Ability to create and deliver a localisation roadmap of tools and processes, including the integration and optimisation of machine translation and AI-driven capabilities
Demonstrated experience working with industry software and tools. Experience with Smartling is a plus.
Authorisation to work in the UK without restriction.
You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient

Soft-skills:

Excellent organisational and multitasking skills, and strong attention to detail
Excellent communication and interpersonal skills, both written and verbal in English
Strong time management and prioritisation skills with a proven ability to meet deadlines and make trade-offs.
Strong analytical and problem-solving skills.

#LI-Hybrid #LI-JW1

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.

Base Pay Range in Local Currency:

£56,000—£84,000 GBP

This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

1a:T29e2,

Klaviyo is looking for an organized and customer-centric individual to join our team as a Recruiting Operations Coordinator on a 6-month contract basis, with potential to extend. This individual will play a key part in supporting our global recruiting operations team, owning the end-to-end candidate coordination lifecycle & utilizing our recruiting tools to provide an exceptional experience.

You will report into the Manager, Recruiting Operations and play an instrumental role in helping our RecOcs team scale globally. In this role, you'll drive the show - partnering closely with recruiters, interviewers, hiring managers, recruiting leadership, & cross-functional stakeholders to raise the bar on how we hire. You'll own the details of coordination, sharpen our processes, and build the systems that let us hire efficiently at scale.

How you’ll make a difference:

Own scheduling and coordinating both virtual and onsite interviews using Guide and Greenhouse, from initial availability requests through candidate confirmation
Ensure an exceptional candidate experience through prompt follow-up, high-quality coordination of all aspects of the interview cycle, & clear, personalized communication
Coordinate onsite interview logistics, candidate travel, and reimbursements across Klaviyo’s global locations
Manage internal interview processes promptly, accurately, and with confidentiality
Act as a strategic partner on recruiting ops challenges - spotting scalable solutions through data, tools, process improvements, and cross-functional collaboration
Help drive high-leverage TA programs and enablement, including automated workflows interviewer training, and candidate NPS initiatives

Who you are:

Experienced in recruiting coordination, operations, or with related experience in fast-paced, high-growth environments
Strong stakeholder management & communication skills with a customer first mentality — you build rapport and earn trust fast, no matter who you're working with
A track record of improving workflows, operational processes, or systems at scale
Fluent with tools like Guide, Greenhouse, Slack, Navan, and Google Workspace
Highly organized, with sharp prioritization instincts and the ability to move fast
Detail-oriented, proactive, and solutions-first when tackling operational challenges
A collaborative mindset and genuine drive to make processes, documentation, and team operations better
A "no task too big or too small" attitude, with the professionalism & discretion to support candidates at any level

Please note that this is a contract position based in our Boston office; this is an hourly role and will be paid through an external partner.

Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.

Base Pay Range For US Locations:

$35—$45 USD

This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.

Get to Know Klaviyo

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

1b:T3143,

We are looking for a Technical Recruiter to join our Talent Acquisition team in a contract capacity. In this role, you will have the chance to build relationships with our engineering leaders and contribute to the hyper-growth of Klaviyo, influencing our product and culture tremendously through the exceptional engineers you bring into the company! You'll own your recruiting numbers (sourcing, screening, and hiring) and draw insights from analytics to make our hiring process smarter and more efficient.

How You Will Make a Difference:

Build pipelines of candidates: Our engineering org is consistently hiring across disciplines (backend, frontend, infrastructure, ML, and beyond), so a key aspect of this role is working with engineering hiring managers to develop strategies to find qualified, diverse technical candidates. You'll build talent networks through proactive market research, targeted outreach, and strong candidate experience.
Own the process: From sourcing passive engineering talent to closing offers, you will be responsible for providing all candidates with an exceptional experience and ensuring Klaviyo is engaging with and hiring the exceptional engineers who will help scale our product and platform.
Build relationships: Your empathy and customer-first approach will forge lasting relationships with both candidates and engineering hiring managers, and you'll act as a trusted advisor on technical hiring strategy.
Be an ambassador: Whether through Klaviyo's engineering blog, technical recruiting events, or LinkedIn/GitHub outreach, you are an ambassador for Klaviyo's engineering culture and, in most cases, the first impression a candidate will have of the company. You'll take a balanced approach that makes a candidate feel like an individual while keeping in mind Klaviyo's business and technical objectives.
AI fluency and adoption: Leverage AI tools and automation to streamline recruiting workflows, reduce administrative burden, and increase capacity to focus on high-impact technical hiring work.

Who You Are:

7+ years of recruiting experience, with significant experience hiring within software engineering, infrastructure, or related technical disciplines
Strong sourcing expertise and passion for identifying passive technical talent, with the ability to assess technical resumes and career trajectories
Working knowledge of engineering roles, tech stacks, and terminology sufficient to credibly engage engineers and hiring managers on scope and leveling
Ability to influence and advise senior technical stakeholders on role scoping, leveling, and engineering talent market dynamics
Data-driven approach to managing pipelines and measuring recruiting performance
Comfortable operating in fast-paced, evolving environments
High level of ownership, accountability, and sound judgment
Ability to recognize the balance between business/engineering needs and providing a stellar candidate experience

Please note that this is a contract position based in our Boston office; this is an hourly role and will be paid through an external partner.

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.

Base Pay Range For US Locations:

$60—$65 USD

This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.

Get to Know Klaviyo

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

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Role	Company	Location	Season	Posted
Senior Localisation Program Manager, Product (Fixed Term Contract)	Klaviyo	London, United Kingdom	—	5 days ago
Recruiting Coordinator (Contract)	Klaviyo	Boston, MA, United States	—	19 days ago
Senior Recruiter (Contract)	Klaviyo	Boston, MA, United States	—	4 months ago